Terms of Service

Welcome to [Velzo Living]. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. Account Terms

You are responsible for providing accurate, complete, and up-to-date information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

2. Pricing & Payment

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to change product prices, offers, or discounts at any time without prior notice. Payment must be completed using the available payment methods during checkout. Orders placed using Cash on Delivery (COD) are subject to verification and availability.

3. Product Descriptions

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate. However, slight variations in color, size, or appearance may occur due to lighting, screen settings, or manufacturing updates.

We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

4. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to cancel or refuse any order due to:

• Product unavailability

• Pricing or technical errors

• Suspected fraudulent activity

• Incorrect customer information

• Delivery limitations

If payment has already been received for a cancelled order, an appropriate refund will be initiated.

5. Shipping & Delivery

Orders are processed within [BUSINESS DAYS] unless otherwise stated.

Estimated delivery times are provided for convenience only and may vary due to courier delays, weather conditions, public holidays, or circumstances beyond our control.

Please refer to our Shipping Policy for complete shipping information.

6. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Customers must submit eligible return requests within the applicable return period and follow the instructions provided by our customer support team.

Please refer to our Return & Refund Policy for detailed information.

7. Prohibited Uses

You agree not to:

• Use the website for any unlawful purpose.

• Attempt to interfere with the security or functionality of the website.

• Upload malicious software, viruses, or harmful code.

• Misrepresent your identity or provide false information.

• Copy, reproduce, or exploit any content without prior written permission.

Violation of these terms may result in suspension or termination of access to our services.

8. Limitation of Liability

To the fullest extent permitted by law, [STORE NAME], its owners, employees, affiliates, and partners shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid by the customer for the applicable order.

9. Intellectual Property

All content on this website, including text, graphics, logos, product images, designs, and trademarks, is the property of [Velzo Living] unless otherwise stated and may not be copied, reproduced, or distributed without prior written permission.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts in [Ranchi, (JHARNKAND)], India.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will become effective immediately upon publication on this website.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us at:

Email: [EMAIL ADDRESS]

Thank you for choosing [Velzo Living].