Shipping policy

Shipping Policy

Thank you for shopping with Velzo Living. We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.

Order Processing

All orders are processed within [1-2 Days] after your order is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email or SMS with your tracking details.

Shipping Methods

We partner with trusted courier services to ensure your order reaches you safely and on time. Shipping methods may vary depending on your location and product availability.

Delivery Time

Estimated delivery times are:

  • Metro Cities: [1-2 days ]

  • Other Cities & Towns: [1-2 days]

  • Remote Areas: Delivery may take slightly longer depending on courier availability.

Please note that delivery times are estimates and may vary due to unforeseen circumstances.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your shipment through the courier partner's website.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to weather conditions, public holidays, courier issues, or other factors beyond our control.

If your order has not arrived within the expected delivery period, please contact us at [EMAIL ADDRESS], and we'll be happy to assist you.

Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate when placing your order. Velzo Living is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

International Shipping

At this time, Velzo Living does not offer international shipping. We currently ship only within India.

If you have any questions regarding shipping or your order, please contact us at [EMAIL ADDRESS]. Our customer support team is always happy to help.